Modules
- What are the drivers of change?
- Mapping drivers of change onto lifecycle frameworks
- Examples of drivers and their causality
- Pain or gain as drivers
- Technology
- Globalization and internationalization
- Legal requirements inducing change
- What is Success (project management success and project success)
- Why most change projects fail!
- The definitive guide to wreck your change project!
- Success factors of change
- Continuous improvement
- Second order change
- Development phases of organizations
- Organizational (Business Unit, Corporate)
- Team
- Individual change of people
- Kotter's 8-step model
- Kubler-Ross Change Curve
- Lewin's Three-Stage Change model
- The Burke-Litwin Change model
- McKinsey 7s model
- The Trigon System Model
- Tailoring a model to your environment
- Participatory approach
- Top-down approach
- Development versus technocratric change
- Conflict management as a change approach
- Aligning workforce and change requirements of the organization
- Aligning people and job requirements
- Training and skills analysis
- Personnel development
- Phases of Team Development – Tuckman Model
- Team composition
- Work group versus high performance team
- Conflict management in teams
- Change Management on various corporate levels
- Mergers and Acquisitions – Managed transformations and integrations
- Change strategy development
- Corporate culture
- Regional culture
- Intercultural theory
- Values and customs
- Language
- AIPMO PMO
- PMO's role in change management
- Critical (change) points in a project and PMO lifecycle
- Change management service description – see AIPMO’s PMO Services and Capabilities book
- Importance of mastering techniques, tools, and processes
- Mapping the seven basic processes of change
- Steering organization for the change management
- Skill-Management
- Forcefield analysis
- Culture mapping
- Metrics and data collection
- Revision and Exam