Modules
- Introductions
- AIPMO
- Course outline, Guidelines and training approach
- Questions posed by PMO Stakeholders
- Project Failure and consequences
- Typical reasons why projects fail
- Project Management – foundational facts
- PMO Success
- PMO Maturity
- PMO Structural Flaws
- PMO Metaphors
- Mapping PMO Services/Capability experts to PMO metaphors
- Introduction to the Strategic PMO Lifecycle Framework
- PMO Lifecycle Framework
- Organizational Strategy and Environmental Factors
- Governance
- Management (PMO)
- Continuous Improvement
- Adaptive Alignment
- Capabilities Underpinning the PMO Lifecycle Framework
- PMO Services Lifecycle Framework
- Definitions
- Phases of PMO Services Cycle
- Service Domains
- Service Groups
- Services
- PMO Service Strategy Questions and Challenges
- Key Documentation
- PMO Service Strategy and triggers
- Key Activities
- PMO Service Economics and Service Domains/Service Groups
- PMO Service types - main and related services
- PMO Service Documentation plan, Services Catalogue and Service Roles
- Governance
- Organizational considerations
- Technology and Data Considerations
- Service Level Agreements
- Service Design Context
- Service Design Objectives
- Design Challenges
- Design and Architectural Questions
- PMO Services Design Architecture framework
- Resources and Roles
- Service Communications and Record Keeping
- PMO Service Requirements Gathering
- Develop Processes and Procedures
- Select and Deploy Tools and Techniques
- PMO Service Pilot and Implementation Framework
- Assessing readiness for Roll-out
- PMO Topology and Service topologies
- Service Orientation
- Service Operations Activities
- PMO Services
- Differences between Service Operations, Service Management and Governance
- Common Service Delivery Mistakes
- PMO Hazards
- Service Performance Measurement
- Continuous Service Improvement
- Service Improvement Model
- Service Transition and Retirement
- Retirement Steps
- Revision and Exam