Your cart is empty.


Building on the Foundation

Course Description

The International Project Management Officer (IPMO)® certification is the most important industry-recognized certification series for project management officers and professionals working in or associated with PMO activities and related services.

Certified IPMO Practitioners have demonstrated, through a combination of formal training and competency assessment, that they have an in-depth understanding of PMO principles and practices, including the design, implementation, and operation of a single PMO at any level or construct within an organization. This certification builds on the IPMO-F (Foundation) certification.

Since PMOs began to appear in organizations, academic researchers and project management practitioners have been asking how to best structure PMOs in terms of services, roles, governance, culture, and leadership styles to provide maximum sustainable benefit. This, in turn, drives the perceived value of PMOs across the organization.

The problem is that the majority of recommendations to date have created confusion and resulted in piecemeal approaches. Less than 33% of PMOs reach their full potential (PMI, 2013), indicating a limited understanding of how PMOs should be defined not only at the project, program, and portfolio levels but also in what they do, how they do it, and their configurations that optimally support the organizational needs of today and tomorrow. AIPMO and its partners’ experience confirms that the vast majority of PMOs are only offering about a third of the PMO services they should be offering. High-performing PMOs are more than three times as likely as their low-performing peers to reach their full potential in contributing business value to their organizations (PMI, 2013). This course brings together the latest in academic research and expert practices from international experts who have also contributed to international standards in the domains of PMOs, projects, programs, and portfolios. The IPMO-P certification will ensure that you have the competencies to bring your PMO into the high-performing PMO category.

The course covers topics of strategy formulation and execution, success factors, success criteria, PMOs and their services, assessment of the current PMO setups in terms of SWOT, and then a roadmap to strategically design and implement a PMO using an integrated approach to ensure PMO alignment with organizational objectives. The content of AIPMO’s Body of Knowledge is covered, which will comprise a series of books covering PMO Principles, Portfolio, Program, and Project Principles, PMO Techniques and Tools, PMO Services and Capabilities, plus references to other books.

As a PMO Practitioner, you will be able to design, establish, or revalue your PMO, i.e., a set of services within the context of your organization and the projects you support. You will understand the key PMO documentation, how to define and measure PMO performance, PMO success, PMO benefits, and PMO value, and link these to the latest thinking in AIPMO’s new principle-based PMO maturity model. In doing so, you will have the opportunity to find out why some PMOs might perform below expectations and learn how to improve individual and collective PMO performance in an organization to achieve the maximum sustainable benefits.

This course is also designed to be hands-on and encompasses the day-to-day operational aspects of PMOs by detailing the challenges and good practices to improve communication and optimize service utilization. You will take away key documents from the course that can be used immediately at your workplace to carry out PMO strategic and operational reviews, as well as day-to-day activities.




PMO Services and Capabilities


This book is for every PMO professional who would like to understand how to define and deliver a PMO service strategy. Big part from the course material is from this book and the questions in the exam as well. It is highly recommended for all of the participants to have the book before the course start.

Buy on Amazon

PMO Services and Capabilities Book


  • Course outline
  • Introductions
  • Certification path, Different levels of exam & Sample foundation questions
  • Definition of lifecycle
  • The organizational context of AIPMO’s strategic lifecycle framework
  • AIPMO’s lifecycle framework’s contents and PMO capabilities
  • AIPMO’s document map for PMO creation and P3 record-keeping
  • AIPMO’s body of knowledge, 22 service domains
  • Module retrospective
  • Mapping mission (organization purpose) and environmental factors to strategy
  • Organization’s governance hierarchy - a driver of PMO setup
  • Implementing strategic objectives in portfolios, programs, and projects
  • Portfolio program and project level as a driver of PMO setup
  • Module retrospective
  • PMO/PMO services organizational demand
  • Identify, record, and characterize PMOs stakeholders
  • Stakeholders define success criteria and provide success factors
  • Module retrospective
  • Project’s challenges as a PMO set-up driver
  • Applying principles over procedures as challenge rises
  • (Some) Project control choices - Foundation refresher
  • PMO charter - align with driving factors, new PMO need and charter
  • Gathering people’s needs for services and service levels
  • Module retrospective
  • Translating PMO drivers to the PMO’s strategy & management plans
  • Translating PMO scope to PMO design and service procedures
  • Competences (skills) and tools to deliver PMO services
  • Technique and tool (software and non-software) selection and deployment
  • PMO resource management and sourcing the PMO staff
  • PMO headcount and PMO's resource needs or capacity constraints
  • PMO business justification (balancing design with costs)
  • Module retrospective
  • Why pilot the PMO’s services
  • PMO's day-to-day cadence helps drive project progress
  • Determining & reporting status (project and PMO)
  • PMO as project document library and knowledge managers
  • Continuous process improvement
  • Module retrospective
  • Drivers of change
  • Retiring a PMO service
  • Transforming a PMO service
  • Process steps to retire temporary and permanent PMO
  • PMO transformation
  • Module retrospective
  • Project and project management success
  • PMO success
  • PMO capability maturity metrics
  • Link between PMO capability maturity and PMO success
  • Module retrospective
  • Theories in academic research and practitioner use
  • Definitions of an eponymous law, theory, and phenomenon
  • What comes next in your career development
  • Career options and AIPMO qualification paths
  • Module retrospective

Teaching Approach

The training approach includes




Team exercises


Group discussions


Case study


Personal coaching



Your instructor: Robert Joslin


Dr. Robert Joslin is a management consultant/instructor and the founder of AIPMO. He is a professor at Alma Mater Europaea – ECM, responsible for the MSc and DBA programs in “Strategy, Project Leadership, and PMO Management.” Robert has more than 25 years of experience in designing, initiating, and international program management delivery of large-scale organizational transformation, reengineering, infrastructure, and strategy development. Robert has designed and implemented hundreds of PMOs and during this
time evolved the PMO-specific methodology that formed the basis of AIPMO’s PMO strategic lifecycle framework. Robert has published books, book chapters, and research papers. He is a peer reviewer for three project management journals and is in the process of co-authoring AIPMO’s Body of Knowledge (BoK), which comprises several books.

Robert Joslin


  • Doctor of Philosophy, Strategy, Program and Project Management,
    Skema Business School
  • Bachelor of Engineering
    Durham University

    Contributions to leading practice

    • Project Management Methodologies
    • Governance and Success
    • PMO Principles and PMO Service Principles, 2ed
    • PMO Services and Capabilities, PMO, Portfolio, Program, and Project Competences
      (forthcoming), Association of International Project Management books

    This is one of my best trainings that I ever had. I feel that its practical I feel its hitting my areas that I want to improve. There were many ideas that I can apply and share it with my colleagues. Again this is a practical course that has increased my knowledge. 

    Salahuddin Iskanderani
    Project Engineer, Atmata

    The course was really Insightful. Some of the concepts for setting up a PMO were new and I liked the different approach from everyone, the different maturity, different ways people execute aspects of PMO. Now I really have the reason to go to the management and advocate for certain aspects of service capability, in terms of capacity since now I got the literature and I know how to list the things in very structured way. 

    Donald Chinyanga
    PMO Head, FBC Holdings Limited

    I enjoyed attending the IPMO-P course and particularly liked case studies. We were guided by amazing instructor, and I found his tips particularly helpful. I also liked the framework and found it very useful! 

    Ben Watson
    Senior PMO Manager, John Lewis Partnership

    The IPMO-P course was great. It was great to interact with so many people around the world. I found the case studies particularly helpful. It was good to have participants from different countries and different fields.

    Nacereddine El Hadi Ait Belkacem
    Cluster PMO Director, Edge

    Who should attend

    • PMO directors/PMO managers 
    • Project/program management professional 
    • Consultants (involved in projects and/or organizational change) 
    • Project/program/portfolio managers with expertise in PMOs
    •  Experienced PMO core team

    Key takeaways

    Understand the importance of a strategic PMO lifecycle framework to design and run PMO services to achieve maximum sustainable benefits

    Describe the different roles of PMOs across different levels of the organization

    Workshop experience in applying the Strategic PMO lifecycle framework to your PMO with an aligned set of PMO services that address your organization’s challenges

    Gain experience in establishing the mandate for PMO implementations

    Understand the drivers of PMO change and how to see the signs

    Understand PMO success and how it is measured

    Understand the similarities and differences between organizational project management maturity and PMO management maturity

    Understand your own PMO improvement plan

    Learn new techniques and tools never used before in the PMO arena


    • 3 years plus experience in project and/or program management
    • 3 years plus experience as a PMO member or higher, i.e., PMO manager
    • Ideally IPMO-F, SC-IPMO, and MA-IPMO
    • Ideally a formal PM certification such as PMP®, Prince II®, or IPMA® (Levels C or higher, i.e., B or A)
    • Educated at degree level or similar


    The online exam is run by AIPMO, and moderated by a proctor from AIPMO at the end of the course.

    • Open book exam, 75 multiple choice questions 
    • Duration: 1 hour 30 minutes 

    Attendees are notified of their exam results by email.


    The AIPMO books are part of the course reference material (included only in the in-class  package.) If you’re attending virtually, please order them on Amazon.

    Note: If a book appears as ‘out of stock’ or ‘currently unavailable’ on Amazon, it indicates that, based on your location, you might need to visit your country-specific Amazon in order to make a purchase.

    Frequently Asked Questions

    You Ask, We Answer

    These three certifications are part of the PMO core certifications. IPMO-F (Foundation) is for the PMO and project team members and covers topics around working in a PMO, and also working in a project team. It covers the lower part of the AIPMO Strategic Lifecycle framework.

    IPMO-P (Practitioner) is for the PMO managers, project managers, and senior PMO and project team members. It covers topics on how to identify the need for a PMO and design, and how to justify and build a PMO and its services.

    IPMO-E (Expert) is not for everyone. It is the top-level certification for PMO directors and consultants who are managing, consulting, or designing enterprise PMO topologies and PMO Service topologies.

    Each of the certification categories serve a different purpose. The first category “PMO Core Certifications” shows that you have the competencies to design and build a service-orientated PMO with services that are needed by your project community. At the top-level (Expert) certification, you will have to show that you have the competencies to design and build one or more PMOs (called PMO topologies) within an integrated PMO Services topology. The second category of courses, called “Foundational certifications,” comprise of three certifications that are needed by everyone irrespective of whether you are a PMO or project team member or a PM/O director. The foundational courses are the techniques and tools of a trade, so they are needed by everyone including project professionals. The third category of certifications is called the “Specialist” certifications because they directly relate to the ability to offer PMO services. If a PMO service is planned, then the PMO needs to have the capability to offer them. There are over 20 specialist courses at the time of writing. These courses are also needed by project team members.

    For now, it is best to ask one of our professionals. You can either call or chat online. They will be able to provide you expert advice to plan and advance your career.

    Short answer, yes. There are bundles shown on the website, but you can also call to ask if you can get a special discount. If you join as a group to the course, then this will also be taken into consideration.

    What We Do

    As always, students grow with us!





    Request a Call Back

    Our Professional Development Advisors Will Support You