Change Management

Course Description

The Change Management Specialist Certification Course equips you with the competences needed to play an active and effective role within and across organizations experiencing varying degrees of change. Managing organizational change is critical to the success of any initiative and is essential for achieving strategic objectives. Sounds simple? It’s not. Organizational change initiatives often fail because the impact on stakeholders—both actual and perceived—is underestimated.

This course provides a 360-degree view of change management, covering the drivers of change, underlying theories, key success factors, and change models with their related techniques and tools. A case study approach is integrated, allowing participants to bring their own change challenges and work in teams to solve them. This hands-on workshop helps participants build practical competences for navigating change in virtual, physical, and hybrid environments, preparing them to define and execute effective change strategies in their organizations.

Key Takeaways

Recognize the drivers of change and the challenges related to change management in complex virtual and hybrid environments.

Assess the change readiness of the organization and analyze how to reduce resistance to change.

Know the roles PMOs at different levels can play in leading and managing change across projects, programs, and portfolios.

Know the main change models and tailor one to your environment.

Learn to build an AIPMO PMO change management service, including the capabilities to run this service across projects and programs.

Critique an organization’s change readiness by understanding the success factors of change and applying proven techniques and approaches.

Discuss the importance of communication, trust, and culture in the change management process.

Develop competences that help employees cope during periods of change.

Who should attend?

Project and program management professionals
Consultants (involved in projects and/or organizational change)
PMO/IT managers and team members, portfolio managers, and senior management
PMO/IT managers and team members, portfolio managers, and senior management
Those responsible to lead and manage people through change at work

Prerequisites

Educated to a degree level or similar

Exam

The online exam is run by AIPMO, and moderated by a proctor from AIPMO at the end of the course.
Open book exam, 50 multiple choice questions
Duration: 1 hour
Attendees are notified by email of the results of the exam

Our Training Approach

The training approach includes

Lecture

Team Exercise

Group Discussion

Case Study

Personal Coaching

Exam

Modules

Module 0: Welcome & Introduction to the Course

Module 1: The Drivers of Change

Module 2: Success or Failure

Module 3: Types of Change

Module 4: Change Factors

Module 5: Change Management Models

Module 6: Change Strategies

Module 7: People Change

Module 8: Team Change

Module 9: Organizational Change

Module 10: Culture as a Change Factor

Module 11: PMOs & Change Management

Module 12: Overview of Additional Topics to Support Mastering Change

Module 13: Exam & Certification

Introductions
AIPMO
Course outline, guidelines, and training approach

What are the drivers of change?
Mapping drivers of change onto lifecycle frameworks
Examples of drivers and their causality
Pain or gain as drivers
Technology
Globalization and internationalization
Legal requirements inducing change

What is Success (project management success and project success)
Why most change projects fail!
The definitive guide to wreck your change project!
Success factors of change

Continuous improvement
Second order change

Development phases of organizations
Organizational (Business Unit, Corporate)
Team
Individual change of people

Kotter's 8-step model
Kubler-Ross Change Curve
Lewin's Three-Stage Change model
The Burke-Litwin Change model
McKinsey 7s model
The Trigon System Model
Tailoring a model to your environment

Participatory approach
Top-down approach
Development versus technocratric change
Conflict management as a change approach

Aligning workforce and change requirements of the organization
Aligning people and job requirements
Training and skills analysis
Personnel development

Phases of Team Development – Tuckman Model
Team composition
Work group versus high performance team
Conflict management in teams

Change Management on various corporate levels
Mergers and Acquisitions – Managed transformations and integrations
Change strategy development

Corporate culture
Regional culture
Intercultural theory
Values and customs
Language

AIPMO PMO
PMO's role in change management
Critical (change) points in a project and PMO lifecycle
Change management service description – see AIPMO’s PMO Services and Capabilities book

Importance of mastering techniques, tools, and processes
Mapping the seven basic processes of change
Steering organization for the change management
Skill-Management
Forcefield analysis
Culture mapping
Metrics and data collection

Revision and Exam

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Testimonials

What Professionals Are Saying

It was immensely helpful to complete the IPMO-P and IPMO-E within three weeks while everything was still fresh in my mind. Massively beneficial. The case study was a standout element, bringing the concepts to life through practical application.

Robert Corbett

Global Director, PMO & Launch, DP World

The IPMO course was very useful and full of information. I am looking forward to implement this in my organization and will recommend it to my colleagues in the field.

Walid Taweli

Executive Manager, QooT

I will try to implement all the techniques and tools I have learned in the IPMO-P course. The case studies helped a lot in solving real life PMO challenges I had in my position.

Anthony Hallet

EPMO Consultanti, FocusHQ

An eye-opening IPMO-P course with excellent training by Robert. It helped me understand just how broad and impactful the PMO profession and its scope truly are.

Dr. David Hermida

Officer, AEW&C Mission Systems PMO, NATO

The CF course liberated my thinking on frameworks and their application in the business and research fields. It allowed me to contextualise business problems in different scenarios by trying options customised for the problem.

Wesley Bridgemohansingh

Project Management Consultant, Piaus and Associates Services Ltd

Thanks to the IPMO-P course, I now understand how to design, establish and evaluate the PMOs. Hopefully I will use all the knowledge gained in the PMO I am working currently. I am now better equipped to identify areas for improvement in my PMO.

Hussain Eid

Head of the Project Management Office, Wadi Jeddah

Get the official IPMO-P brochure

What You Get in the Brochure:

Full certification breakdown

Course dates, formats, & locations

Learning outcomes & benefits

Personalized course recommendations

Info about IPMO levels

Pricing & discount information

Frequently Asked Questions

You Ask, We Answer

What is the difference between Core, Specialist, and Master Class certifications?

Each of the certification categories serves a different purpose. The first category, “PMO Core Certifications,” shows that you have the competencies to design and build a service-orientated PMO with services that are needed by your project community. At the top-level (Expert) certification, you must show that you have the competencies to design and build one or more PMOs (called PMO topologies) within an integrated PMO Services topology. The second category of certifications is called the “Specialist” certifications because they directly relate to the ability to offer PMO services. If a PMO service is planned, then the PMO needs to have the capability to provide it. There are over 20 specialist courses at the time of writing. Project team members also need these courses. The third category of courses, called “Master Class” certifications, comprises three certifications that everyone needs, regardless of whether you are a PMO, project team member, or a PM/O director. These courses are the techniques and tools of a trade, so everyone, including project professionals, needs them.

What makes the Change Management certification unique?

The course offers a 360-degree view of change management by combining theory with hands-on practice. Participants explore drivers of change, leading change models, and proven techniques, then immediately apply them through case studies and team exercises. A distinctive feature is the focus on PMOs and how they can lead and support change across projects, programs, and portfolios.

I don't know which certification is right for me. How do I choose?

For now, it is best to ask one of our professionals. You can either call or chat online. They can provide you with expert advice on planning and advancing your career.

Are there any discounts if I take more than one course?

The short answer is yes. Bundles are shown on the website, but you can also call to ask if you can get a special discount. This will also be considered if you join the course as a group.

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